You are good at what you do. Really good. You keep other people's businesses running while somehow also trying to build your own. But if you are still sending agreements you cobbled together from a Google search or worse, operating without one at all, it is time to fix that.

This Service Agreement was drafted by an Australian lawyer specifically for virtual assistants and online business managers. It is not a generic template. It is built for your industry, your scope and your very specific chaos. Download it, fill in the blanks, send it to your client and finally feel like the safe, confident, protected queen you are.

• Scope of services and platforms
• Retainer hours, rollover and forfeiture
• Platform access, credentials and security
• AI tools disclosure and restrictions
• Fees, payment terms and late payment
• Intellectual property and work product
• Confidentiality obligations
• Termination and cancellation
• Limitation of liability and indemnity
• Non-disparagement protection
• Force majeure
• Governing law (Australia-wide)
• Detailed notes and prompts to help you tailor the template for your business 

• A virtual assistant offering admin, scheduling, inbox management, social media or systems support
• An online business manager running projects, teams and operations behind the scenes
• Someone who works on retainer, hourly or per project or all three depending on the week
• A service provider who accesses client platforms and accounts as part of their work
• Anyone who has ever had a client ghost them, question their scope or go rogue and does not want that to happen again

This template is available to purchase and download through the Her Legal Edge portal. Once you complete your purchase you will receive access to your template via your Kajabi account. Download it somewhere safe and keep it on file. This template has been drafted by an Australian lawyer and is intended for use by Australian-based service providers. It is a general-purpose template and does not constitute legal advice specific to your circumstances. Purchasing this template does not create a lawyer-client relationship with Her Legal Edge. If your situation is complex or you have specific legal questions, book a consultation.