You help people at the moments that matter most to them. A new diagnosis, a referral from their GP, a child who is struggling to eat, a relationship with food that needs real care. That work deserves an agreement that is as thoughtful as you are.

This Service Agreement was drafted by an Australian lawyer specifically for dietitians. It is not a wellness template with "dietitian" swapped in. It is built for how you actually practise: Medicare referred clients and reports back to the GP, consultation packages and ongoing care plans, children and their parents, telehealth, group programs, and eating disorder referrals handled with a treating team. It has also been updated for the new Dietitians Australia Code of Conduct, which takes effect on 4 November 2026, including the new rules on AI consent, testimonials and private settings for consultations.

Protect your practice. Protect your clients. Keep doing the work that actually changes how people live.

• An Accredited Practising Dietitian in private practice
• A dietitian seeing clients referred under a Medicare Chronic Condition Management Plan, or clients claiming through private health insurance
• A paediatric dietitian working with children and their parents or carers
• A dietitian offering telehealth, consultation packages, ongoing care plans or group programs
• A dietitian using AI note takers or transcription tools who needs client consent handled properly
• A dual qualified practitioner who needs to make clear which discipline applies

• Proposal with a Marketing and Consents box and optional client tick boxes
• Scope of dietetic services, referrals and eating disorder pathways
• Health information and informed consent, including children and clients with a representative
• Private setting for consultations, including telehealth
• Emergency and crisis support information
• Fees, rebates and financial consent, including Medicare and private health
• Payment terms, deposits and stored payment authority
• Consultation packages and ongoing care plans with validity periods
• Cancellation, rescheduling, missed appointments and late arrival
• No refunds and early exit terms, with your clients’ Australian Consumer Law rights protected
• Products, referrals, conflicts of interest and gifts
• Use of artificial intelligence, including recording and summarising consultations
• Withdrawal of AI consent without compromising care
• Privacy, health records and sharing with the GP and referring practitioner
• Marketing consent and no clinical testimonials
• Group program terms and participant confidentiality
• Intellectual property, including your personalised client materials
• Feedback and complaints, including Dietitians Australia, your state health complaints body and the OAIC
• Ending the services and handover of care
• Limitation of liability, force majeure and dispute resolution
• Governing law for your state
• A plain English instruction page, plus detailed notes and prompts to help you tailor the template for your practice

This template is available to purchase and download through the Her Legal Edge portal. Once you complete your purchase you will receive access to your template via your Kajabi account. Download it somewhere safe and keep it on file. This template has been drafted by an Australian lawyer and is intended for use by Australian based dietitians. It is a client facing document that covers your relationship with your clients. It is not an internal practice policy, so it does not cover your own obligations such as CPD, supervision or mandatory reporting procedures. It is a general purpose template and does not constitute legal advice specific to your circumstances. Purchasing this template does not create a lawyer client relationship with Her Legal Edge. If your situation is complex or you have specific legal questions, book a consultation.